Terms & Conditions

Legal terms governing your use of TRILLFIT services

Last Updated: January 1, 2024
Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using TRILLFIT's services, including our studios, classes, digital content, and website, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all users of TRILLFIT services, including studio members, digital subscribers, class participants, and website visitors.

2. Services Description

TRILLFIT provides boutique fitness services including:

  • In-studio fitness classes at our Boston and Brooklyn locations
  • Digital fitness classes and on-demand content
  • Personal training services
  • Special events and workshops
  • Fitness-related merchandise

3. Membership and Payment

3.1 Membership Types

  • Studio Membership: Unlimited access to in-studio classes ($130/month)
  • Digital Membership: Access to digital classes and content (starting at $40/month)
  • Personal Training: One-on-one sessions (starting at $115/session)

3.2 Payment Terms

  • Membership fees are charged monthly in advance
  • All payments are non-refundable unless otherwise specified
  • Student discounts are available with valid student ID
  • Prices are subject to change with 30 days notice

3.3 Auto-Renewal

Monthly memberships automatically renew unless cancelled at least 24 hours before the next billing cycle. You may cancel your membership at any time through your account or by contacting us at info@trill.fit.

4. Class Booking and Cancellation

4.1 Booking Policy

  • Classes must be booked in advance through our website or app
  • Arrive 15 minutes before class start time
  • Late arrivals may be denied entry for safety reasons
  • Class capacity is limited and bookings are first-come, first-served

4.2 Cancellation Policy

  • Classes must be cancelled at least 6 hours before start time
  • Cancellations must be made via email to info@trill.fit
  • Late cancellations or no-shows will result in class charges
  • Emergency cancellations will be considered on a case-by-case basis

4.3 Class Credits and Expiration

Class packages and credits expire one year from purchase date. We will work with you to reschedule sessions as needed, but no refunds will be provided for expired credits.

5. Health and Safety

5.1 Health Requirements

  • You must be in good physical health to participate in classes
  • Consult your physician before beginning any exercise program
  • Inform instructors of any injuries or health conditions
  • Follow all safety guidelines and instructor directions

5.2 COVID-19 Safety

We follow all local health guidelines and may require:

  • Proof of vaccination for studio access
  • Health screening before class participation
  • Mask wearing when required by local regulations
  • Social distancing measures in studios

6. Liability and Assumption of Risk

6.1 Assumption of Risk

You acknowledge that participation in fitness activities involves inherent risks including, but not limited to, muscle strains, sprains, fractures, and other injuries. You voluntarily assume all risks associated with participation.

6.2 Limitation of Liability

TRILLFIT, its owners, employees, and instructors shall not be liable for any injuries, damages, or losses arising from your participation in our services. This includes injuries occurring on our premises or during virtual classes.

6.3 Indemnification

You agree to indemnify and hold harmless TRILLFIT from any claims, damages, or expenses arising from your use of our services or violation of these terms.

7. Conduct and Behavior

7.1 Community Standards

TRILLFIT is committed to creating an inclusive, judgment-free environment. We expect all members to:

  • Treat all members, staff, and instructors with respect
  • Use appropriate language and behavior
  • Respect personal space and boundaries
  • Follow studio rules and instructor guidance

7.2 Prohibited Conduct

The following behaviors are strictly prohibited:

  • Harassment, discrimination, or intimidation of any kind
  • Use of illegal substances on premises
  • Recording or photographing without permission
  • Disruptive or unsafe behavior during classes

8. Intellectual Property

All content provided by TRILLFIT, including class formats, music playlists, instructional materials, and digital content, is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website and will become effective immediately upon posting.

Continued use of our services after changes are posted constitutes acceptance of the modified terms.

11. Termination

We reserve the right to terminate or suspend your membership or access to our services at any time for violation of these terms or for any other reason at our sole discretion.

You may terminate your membership at any time by providing written notice to info@trill.fit.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

TRILLFIT

1484 Tremont Street

Boston, MA 02120

Phone: (617) 544-7690

Email: info@trill.fit